Concepts of employee suggestions in business management – an interpretative approach

Abstract

This study presents the issue of employee suggestion systems as a tool supporting innovation and organizational im-provements, presenting their approach in business management. The author points out that suggestion systems are not only a mechanism for collecting and implementing employee ideas, but also an expression of a specific management phi-losophy based on participation, shared responsibility, and building an organizational culture based on trust, using the unconventional thinking of employees. The perspective presented in the study provides a better understanding of the social and cultural functions of suggestion systems as a tool for strengthening organizational identity, employee engagement, and co-creation of organizational value. An effective suggestion system requires the integration of tool-based solutions with the appropriate shaping of an organizational culture that fosters knowledge sharing and collaboration.